QUBIC PRIVACY POLICY Last Updated: 2026-05-05 1. Introduction Qubic (“Qubic”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”). This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Qubic platform (the “Service”). 2. Roles Under POPIA For purposes of POPIA: You (the business user) are the Responsible Party for any customer data you upload or process using Qubic Qubic acts as an Operator, processing personal information on your behalf We may also act as a Responsible Party for your account-related data. 3. Information We Collect 3.1 Information You Provide When you use Qubic, we may collect: Business details (company name, registration number, address) Account information (name, email, phone number) Billing information 3.2 Customer Data (Processed on Your Behalf) You may upload or generate: Customer names Phone numbers (including WhatsApp numbers) Email addresses Quotes, invoices, and transaction records We process this data strictly on your instructions. 3.3 Automatically Collected Data We may collect: Device and browser information IP address Usage data (logins, actions within the platform) 4. How We Use Information We use personal information to: Provide and operate the Qubic platform Enable quote, invoice, and messaging functionality Maintain account and billing records Improve system performance and user experience Comply with legal obligations We do not sell personal information. 5. Lawful Basis for Processing (POPIA) We process personal information based on: Your consent Performance of a contract (providing the Service) Compliance with legal obligations Legitimate business interests (e.g., platform security and improvement) You are responsible for ensuring you have a lawful basis to process your customers’ data. 6. Disclosure of Information We may share information with: 6.1 Service Providers Hosting providers Payment processors (e.g., PayFast, Yoco, Stripe) Messaging platforms (e.g., WhatsApp Business API providers) These providers process data under confidentiality and security obligations. 6.2 Legal Requirements We may disclose information if required by law or to: Comply with legal processes Protect rights, safety, or property Prevent fraud or abuse 7. International Data Transfers Your data may be processed or stored outside South Africa. Where this occurs, we take reasonable steps to ensure that: The recipient is subject to laws or agreements that provide adequate protection Appropriate safeguards are in place 8. Data Security We implement reasonable technical and organizational measures to protect personal information, including: Secure servers and encryption practices Access control and authentication Monitoring for unauthorized access However, no system is completely secure, and we cannot guarantee absolute security. 9. Data Retention We retain personal information: For as long as your account is active As necessary to provide the Service As required by law (e.g., financial record-keeping obligations) You may request deletion of your data, subject to legal requirements. 10. Your Rights Under POPIA You have the right to: Access personal information held about you Request correction or deletion Object to processing in certain circumstances Withdraw consent (where applicable) Lodge a complaint with the Information Regulator (South Africa) 11. Your Responsibilities (Important) As a Qubic user, you agree that you: Obtain proper consent from your customers Use personal data lawfully and responsibly Do not use Qubic for spam or unlawful messaging Comply with POPIA and applicable laws Qubic is not responsible for how you collect or use customer data. 12. Cookies and Tracking Qubic may use cookies or similar technologies to: Maintain sessions Improve functionality Analyze usage You can control cookies through your browser settings. 13. Third-Party Services Qubic integrates with third-party platforms (e.g., WhatsApp, payment providers). We are not responsible for: Their privacy practices Their data handling policies You should review their policies separately. 14. Changes to This Policy We may update this Privacy Policy from time to time. Updated versions will be posted on our platform with a revised “Last Updated” date. 15. Contact Information If you have questions or requests regarding this Privacy Policy: Email: info@getqubic.co.za Company: Qubic 16. Information Regulator If you believe your rights have been violated, you may contact: The Information Regulator (South Africa) Website: https://www.justice.gov.za/inforeg/